Ember is a vacation home experience company. We help buyers find their dream vacation home through co-ownership. Then we manage all the details so it’s as stress-free as possible. We purchase the home, design and furnish it, install landscaping, and then manage the property moving forward.

With Ember Limited, if your schedule opens up unexpectedly and you would like to make a last-minute trip to your Ember vacation home, then last-minute stays are designed for you. You may schedule a last-minute stay 30 days before arrival. These stays do not count against your planned stays. Last-minute stays are, however, counted against your 44+ nights each year. 

With Ember Flex, all weeks are drafted out to owners. You can swap one of your weeks for theirs last minute or choose to rent their home at a reduced rate compared to using Airbnb or VRBO.

With Ember Limited homes, each 1/8th interest can hold six planned stays. Planned stays are booked anywhere from eight days to 24 months in advance. One planned stay can range from one to seven nights. If you plan to stay in the home anywhere from eight to fourteen nights, then it counts as two planned stays. 

With Ember Flex homes, each owner equitably drafts 6+ weeks per year in their home. For each week you hold as an owner, you can choose to rent out the entire week, stay personally the entire week, or divide the week between personal and rental use. Each period you either plan to (1) stay personally or (2) there is a rental reservation is called a “planned stay”.

There are two approaches to scheduling, depending on whether the home is designated an Ember Limited home (i.e. exclusive to owners and guests) or an Ember Flex home (i.e. nightly rentals permitted). 

With Ember Limited homes, each 1/8th owner can hold up to six planned stays at a time while scheduling no more than 44 nights. This means at least half of the 24-month calendar will be available to schedule at any given time. Intuitive guidelines ensure ample availability during the year and peace of mind knowing that a few owners cannot monopolize the calendar. There’s plenty of flexibility to schedule last-minute getaways (arrive as soon as tomorrow) or planned reunions (get together in 24 months). 

With Ember Flex, each 1/8th owner drafts their annual 6+ weeks using Ember’s proprietary Smart Draft™ system. The draft takes place more than a year in advance and gives each owner equitable access to the most desirable weeks throughout the year. Owners decide which weeks they want to make available to rent and which weeks they want to use personally. As long as the home is not already rented, you can change your mind as to how you want to use your weeks, or swap your weeks with other owners. Owners get to draft a 7th week every other year.

Ember app is your hub for scheduling stays at your vacation home. Log in, view the calendar, and receive confirmation instantaneously for your scheduled stay.

With Ember Limited homes, each 1/8th share permits the owner to book anywhere from two to fourteen consecutive nights at the Ember home. This means the owner of a 1/8th share may stay in the home as long as fourteen nights, and a 2/8th owner may stay in the home as long as 28 nights. Once the owner schedules his or her stay,. there must be a gap equal to the time spent in the home before the next stay may be scheduled. . For example, if you stay in the home for five nights, we would then require a five-night gap before your next stay can be scheduled. This ensures space on the calendar for all the owners to enjoy the Ember home. 

For Ember Flex homes, you can draft back-to-back weeks or swap weeks with another owner who holds a week adjacent to yours.

With Ember Limited, you can modify or extend your stay up to 30 days before arrival with no penalties. 

With Ember Flex, if there is no rental reservation on your week, you can swap it with other owners. If it’s within less than 60 days, confirmation is required from both swapping owners to execute the swap.

For Ember Limited owners, holidays are key moments for gathering with friends and family. That’s why Ember has a system in place to ensure all Owners are able to enjoy popular holidays—without any holidays going unscheduled. 

Each owner can have at least one holiday stay booked at a time. And when available, you are welcome to schedule additional holidays. Holiday stays require a three-night minimum. 

We consider the following U.S. federal holidays as “holiday stays”. 

• New Year's Day 

• Birthday of Martin Luther King, Jr. 

• Presidents Day 

• Memorial Day 

• Independence Day 

• Labor Day 

• Thanksgiving Day 

• Christmas Day 

Holidays may also include special dates, such as local events. 

For Ember Flex owners, you have an equitable opportunity to draft weeks that include the desired holidays above. At a minimum, you’ll be able to draft at least one of the above holidays per year and likely more depending on preference.

For Ember Limited homes, additional time is available and will be on a first-come, first-serve basis as reservations are used. To book additional nights beyond the 44 nights allotted each year per ⅛ share, a modest nightly operating fee is assessed to cover operating and ownership costs. The fee is not paid to Ember; instead, it is added to the repair and maintenance fund belonging to the ownership group. You’re also welcome to purchase more than one share in any given property. Each additional share purchase will add 44 nights to your annual allotment. 

For Ember Flex Homes, owners can get additional time in a year by swapping their weeks in a given year for weeks in another year.

Your dedicated property concierge is your go-to property problem solver. The concierge handles all the details of your home and your stay. Scheduling conflict or question? Give them a call and your concierge will help you resolve it. Forgot something at the home during your last stay? Text your concierge and he or she will mail it to you. 

The concierge manages all the maintenance and repairs and ensures the home is 100percent ready for you and your guests the moment you arrive.

Yes. For Ember Limited homes in markets with distinct peak travel periods (e.g., ski season in Park City, mid-June to mid-August in Southern California, etc.) we offer a peak season guarantee. Each ownership share includes a guaranteed seven-night stay during the most popular times of the year. 

For Ember Flex homes, our SmartDraft™ system ensures every owner has equitable access to draft weeks during the most popular periods as well. Learn more about SmartDraft™ here.

Simple, really. The Ember app manages all your stays. Simply log in and schedule your stay. You will receive an instantaneous confirmation. When you arrive at your home, your concierge will have made sure the house is ready and the lights are on and the home’s temperature is perfect.

Arrival time is typically 4 p.m., and departure time is typically 11 a.m. However, if you need to make an adjustment to arrive earlier or depart later, simply contact your concierge. Giving your cleaning crew plenty of time is always a good idea, but our team is happy to accommodate your needs when possible.

For Ember Limited homes, the answer is no. The Ember Limited model is designed to accommodate owners who want flexibility in their personal schedule. Accordingly, there is no fixed week each year. Schedule the time you need from the convenience of the Ember App. 

For Ember Flex homes, there are also no assigned weeks. Owners draft 6+ weeks every year and those weeks can differ year to year. Owners can swap weeks with other other owners as long as there is no rental reservation on those weeks.